FAQ

Your order arrives within 7 to 15 business days of purchase confirmation.

We work directly with CLEANFITS partner production centers worldwide: every piece ships from the factory straight to your door, with no warehouses or middlemen in between. That cuts out intermediary costs, keeps our prices tight and lets us offer free standard shipping on every order.

Yes. As soon as your order leaves the production center, you'll automatically receive an email with the carrier's tracking number and a link to follow your package every step of the way.

Tracking can take 2–5 business days to show the first updates. That's normal. Can't find the email? Check your spam folder or contact us.

All payments are processed 100% securely through Shopify Payments, with end-to-end encryption. You can pay with a debit or credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay or any other method shown at checkout.

CLEANFITS never sees or stores your card details.

Yes. Standard shipping is free on every order, no minimum spend.

You have 14 days from delivery to request a return or exchange. Email us at cleanfits.studios@gmail.com with your order number and we'll send you the instructions.

Items must be unworn with tags attached. Refunds go back to your original payment method within 14 days of us receiving the return.

Most of our pieces have an oversized fit. Every product has its own size guide. Stuck between two sizes? Email us your height and weight and we'll recommend the right one.

Email us at cleanfits.studios@gmail.com. We reply in under 24 hours.